I’m heading to NYC in a few days (15 days to be exact). I complain about a lot of things when I’m traveling: the food, babies, people that insist on stuffing overhead luggage when it will NOT fit, etc. The one thing I have never considered is the boarding pass. Tyler Thompson has written an excellent article on why the boarding pass is indeed worthy of scrutiny. Take one look at the old Delta pass above and you’ll see why. As he states, “It was like someone put on a blindfold, drank a fifth of whiskey, spun around 100 times, got kicked in the face by a mule (the person who designed this definitely has a mule living with them inside their house) and then just started puking numbers and letters onto the boarding pass at random”.
Tyler has done Delta a big favor and redesigned their boarding pass, the design of which you see above. I think it’s obvious that aesthetically, these are much more pleasing to the eye. I would want to hold onto these after my flight was over just because they look awesome. Now of course, the design of a boarding pass has to be more than just beautiful. There are a number of criteria and limitations in place that might prevent your boarding pass from becoming a little piece of art. Worth mentioning in this regard is Timoni Grone’s response to Tylers inital designs. She runs through a meticulous process to come up with a redesign of her own, taking into account all the necessary “practicalities and priorities”.
I must say my favorite part of any boarding pass is the little scribbles the security guards make when you pass the initial check at the metal detectors. They do it with such purpose and apparent deliberation, that I think the scribbles must mean something. I always wonder what would happen if I augment their scribbles with scribbles of my own (or scribble before they do). Would I get sent to Homeland Security? Maybe two scribbles on your boarding pass = terrorist. Anyway. I feel safe knowing we have such a complicated system in place.
I could write a similar article about the terrible design of movie tickets, which I feel have slid drastically in the past few years. Since when is a movie ticket printed on receipt paper worth saving? I used to love hoarding all of my movie ticket stubs — now, calling it a “stub” would be an absurd misrepresentation. I call my movie tickets trash.